t: 01935 478189 m:07792 901054
Mrs C - Jun 2014
I first made contact with Zoe Moore and her company Step by Step Cleaning in February 2014. I had recently moved to Dorset and had just purchased a 10,000 square foot home which had been left uninhabitable by the previous owners.
Zoe has always been courteous and professional to deal with, but above these qualities she has a tremendous work ethic and common sense. A team of six was arranged to systematically clean my new house - Zoe worked with her team and liaised with myself as to how the work was progressing and the best way to attack this truly enormous task. Zoe and her team maintain a professional, pleasant manner during the 5 day task. The were a pleasure to have in the house. All cleaning products, of a high standard were provided by the company.
On completion, Zoe walked through the property with me, ensuring that I was satisfied with the level of cleanliness achieved.
Upon completion of this initial clean of the house, Zoe assigned a permanent employee to me, 2 days per week. My cleaner has fitted in extremely well with our family - and has risen to the challenge of maintaining what is a very large family home. She is polite, hardworking and extremely willing to help within the house - even to cleaning up after the two new puppies I introduced. During her time with us, Zoe has been in contact with me to ensure I am happy with the service my cleaner is providing.
I would not hesitate in recommending Step by Step Cleaning - Zoe Moore is to be congratulated as a professional business woman.
Mrs S - Jun 2014
Mrs H - Jun 2014
Mrs T - Jun 2014
Miss G - May 2014
Mrs K - Feb 2014
Mr & Mrs L - Apr 2013